​
Introduction

Welcome to our guide on sending and receiving IOTX tokens. This guide is designed to help you understand how to transfer IOTX tokens between exchanges and personal wallets, such as Metamask or ioPay. We’ll also cover important considerations for users withdrawing IOTX from exchanges like Coinbase.com, which only support IOTX tokens on the Ethereum blockchain.

​
Withdrawing IOTX from Exchanges

Before withdrawing IOTX from the exchange, ensure that
  1. Log into your exchange account
  2. Navigate to the withdrawal section.
  3. Select IOTX as the token to withdraw.
  4. Enter the address of your personal wallet.
  5. If required, select IoTeX as the destination network
NoteSome exchanges, when withdrawing to the IoTeX network, expect you to input the recipient address in the IoTeX “native format,” which starts with "io1...". In this case, if your recipient address is in the "0x..." (Ethereum) format, you must convert it to the IoTeX native format using the IoTeX Address Converter to make the exchange accept it.↗ IoTeX Address Converter

​
Depositing IOTX to Exchanges

  1. Log into your exchange account and obtain the deposit address for IOTX.
  2. Make sure your exchange accepts IOTX deposits on the IoTeX Network for that deposit address.
  3. Initiating the Transfer:
    • Open your personal wallet (Metamask, ioPay, etc.).
    • Ensure you’ve selected the IoTeX Network
    • Select your IoTeX wallet and click “Send”.
    • Enter the exchange’s deposit address as the recipient.
    • Confirm the transaction details and complete the transfer.

​
Receiving IOTX Tokens

When you need to receive IOTX tokens to your personal wallet, always agree with the sender on what Blockchain Network you expect to receive the tokens, and select the same network in your personal wallet.
  1. Locate and copy your wallet’s address starting by 0x....
  2. Provide your wallet’s address to the sender.
  3. Confirm that the sender uses the native IOTX token and the IoTeX blockchain.
  4. Request the transaction hash and check it on iotexscan.io to verify the transfer

​
Special Considerations for Coinbase Users

Some exchanges, like Coinbase.com, currently supports IOTX only on the Ethereum blockchain. This means you will receive your IOTX on the Ethereum network when you withdraw from Coinbase.
  • Ensure you have enough ETH in your wallet to cover for gas costs on the Ethereum network when you want to transfer your IOTX.
  • Check out the IOTX Swap guide below if you want to use your IOTX on the IoTeX blockchain for staking and interacting with IoTeX dApps

​
Conclusion

Transferring IOTX tokens can be a seamless process with the right information. Whether you are moving tokens from an exchange to a personal wallet or vice versa, always ensure you are using compatible wallets and networks. For specific needs like staking, the iotube dApp provides a decentralized solution to swap your IOTX tokens on ethereum to the native IoTeX blockchain.